Relocated to Delaware from NYC over 15yrs ago. After a 20 year career in investment Banking I decided it was time for a change. My client service skills allowed me to easily transition into real estate.
Being able to understand my clients' needs allows me to effectively forecast and anticipate situations. I heavily rely on my past experiences and attention to detail in order to provide the right level of care for my clients.
I leverage all of my resources and relationships which include, my Broker, Mortgage Lenders, Attorneys, Home Inspectors, Title Companies, and Appraisers. All of these resources allow me to educate and guide my clients to make the best educated and calculated decisions. We strive to give the most complete level of service and customer satisfaction.
I met Desi Rivera at the Delaware Housing Authority First-time Home Buyers workshop in March of this year. Desi was engaging, very pleasant and easy to talk to. I felt an immediate connection. Saying to myself, "I wanna work with him." I even told my mother about him.
It was such a pleasure working with Laura and Desi. As I a first time home buyer they were able to assist me through the process and answer any questions I had along the way. Any hiccups that came along with my transaction, Laura took immediate action to resolve them. It was great knowing someone with great knowledge in the mortgage world was working diligently to ensure I could purchase the house I wanted. Even post settlement, Laura and her team were by my side to help resolve a complication. Laura and Desi are extremely talented and knowledgeable individuals who I would most certainly work with again!
They both were really friendly and professional and they love the job which makes a big difference to work with them they had so much patience for my family and me .
They are determined to find you the home of your dreams. They have the time to look for homes until your find the right one. Appointments were always to fit our schedule all the time. Love them they are a great team thank you Laura and Desi for everything you guys did we are more than happy and thankful.
There are not enough words to explain the amazing job that Laura and Desi did with helping my spouse and I purchase our first home. With their help and professionalism we were able to get pre-approved, search for homes, find the perfect one for us, and settle within a timeline of less than 3 months. Their confidence and knowledge helped keep my nerves at easy. Laura's weekly calls to update us about where the process stood were very helpful to have.
They are the type of realtors that respond to your calls, text messages, and emails ASAP even if its the stupidest question. Laura and Desi have tons of experience in the bank and real state side. They know what to see in a house, and what not to have. They also worked along with the best lawyers and mortgage specialists that helped make our dream come true. We (along with our relatives and friends) were extremely surprised about how smooth and quick the process moved (mind you we were not an easy case). I would recommend them to anyone 110%
The Contreras Family
Great job en every aspect, very family oriented which is hard to find. Time was never a problem they work with your schedule no matter the time. They are very hard working and understand your dreams of becoming a homeowner. Thank you Laura and Desi for doing a great job we have been in our home for one year now !!! Our family is super grateful!!!